Outlook gives you several options for saving an email message. A message that you receive, for example, can be saved as a file on your computer or in another folder in Outlook. A message you're composing can be saved as a draft and finished later.
Select a tab option below for the version of Outlook you're using. What version of Outlook do I have?
Note: If the steps under this New Outlook tab don't work, you may not be using new Outlook for Windows yet. Select Classic Outlook and follow those steps instead.
New Outlook doesn't include PDF as one of the defaults Save as types. The Microsoft Print To PDF utility included in Windows 10 and Windows 11 allows you to print any email message directly to a PDF.
Saving a draft is done automatically. A draft is always saved in the Draft folder.
A draft is saved every 30 seconds and there's no way to change that time interval, or to change the location for where you save a draft.
To manually save a draft
To return to a saved draft of a message
If you use Outlook for iOS or Outlook for Android, your drafts will automatically synchronize to your mobile device. From there, you can finish messages you've started at your computer, easily add attachments from your photos or camera, or use Office Lens to capture notes from a whiteboard in a meeting.
Saving a message as a Word document or a template is currently not supported for new Outlook.
If you want to save a message to another Outlook folder, the easiest way to do so is to move or copy the message to the destination folder. See Move or copy an item to another folder.
In the Save as dialog box, in the Folder pane, choose a folder, and then the location in that selected folder where you want to save the file.
Outlook doesn't include PDF as one of the default Save as types. The Microsoft Print To PDF utility included in Windows 10 or Windows 11 allows you to print any email message directly to a PDF.
From the Printer drop-down, choose Microsoft Print to PDF.
Outlook can’t save a message directly as a Word document file. You can, however, save the message as an HTML file, then open that file in Word. Saving your email message as an HTML file preserves all formatting, images, and links, as well as includes the header information, which includes the From, To, Cc, and Subject information.
Use email templates to send messages that include information that doesn't change from message to message. You can create and save a message as a template, and then use that template. Add any new information before you send the template as a message.
Tip: For more information about how to use templates, see Send an email message based upon a template.
Outlook supports Unicode, a character encoding standard that enables most of the written languages in the world to be represented by using a single character set. If you work in a multinational organization or share messages and items with people who use Outlook on computers that run in other languages, you can take advantage of Unicode support in Outlook.
To save your messages in a Unicode encoding by default
Any message that you create, but don’t send, is saved automatically to the Drafts folder. You can return to Outlook later and find the unsent message.
To manually save a draft of a message
To return to a saved draft of a message
Better together tip: Manage drafts from Outlook for iOS and Outlook for Android
If you use Outlook for iOS or Outlook for Android, your drafts will automatically synchronize to your mobile device. From there, you can finish messages you've started at your computer, easily add attachments from your photos or camera, or use Office Lens to capture notes from a whiteboard in a meeting.
By default, unfinished messages are saved to your Drafts folder every three minutes. You can change this time interval or location.
If you want to save a message to another Outlook folder, the easiest way to do so is to move or copy the message to the destination folder. See Move or copy an item to another folder.
The message will be saved automatically, usually in the Downloads folder. The name of the file defaults to the title of your message and will be saved as an .eml file.
New Outlook doesn't include PDF as one of the defaults Save as types. The Microsoft Print To PDF utility included in Windows 10 or Windows 11 allows you to print any email message directly to a PDF.
Saving a draft is done automatically. A draft is always saved in the Draft folder.
A draft is saved every 30 seconds and there's no way to change that time interval, or to change the location for where you save a draft.
To manually save a draft
To return to a saved draft of a message
If you use Outlook for iOS or Outlook for Android, your drafts will automatically synchronize to your mobile device. From there, you can finish messages you've started at your computer, easily add attachments from your photos or camera, or use Office Lens to capture notes from a whiteboard in a meeting.
Saving a message as a Word document or a template isn't supported.
If you want to save a message to another Outlook folder, the easiest way to do so is to move or copy the message to the destination folder. See Move or copy an item to another folder.